Terms of Service

Last updated: 25/12/2025

Welcome to https://www.nelvison.com (the “Website”). These Terms of Service (“Terms”) govern your access to and use of the Website and the purchase of services offered by Nelvison (“we”, “us”, or “our”).

By accessing this Website or purchasing any service, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. Services

We provide professional digital services, including but not limited to:

  • Web development and custom websites
  • Landing pages and websites
  • E-commerce solutions
  • Software development and MVPs
  • AI-driven solutions and automations
  • VR / AR simulations
  • Digital marketing and advertising services

All services are delivered digitally and customized according to the client’s requirements.

2. Orders and Payments

All prices are listed in Euros (€) unless otherwise stated.

Payments are processed securely through Stripe. We do not store or have access to your payment card details.

By completing a purchase, you authorize us to charge the total amount displayed at checkout.

3. Digital Services & No Right of Withdrawal

By purchasing our services, you acknowledge that:

  • The services are digital and customized
  • Work may begin immediately after purchase

In accordance with applicable laws, the right of withdrawal does not apply once the execution of the service has begun.

4. Refund Policy

Due to the nature of customized digital services, all sales are final.

Refunds are not provided except where explicitly required by law or agreed upon in writing prior to purchase.

5. Client Responsibilities

The client agrees to:

  • Provide accurate and complete information
  • Supply required materials, content, and feedback in a timely manner
  • Ensure ownership or rights to any content provided

Delays caused by the client may affect delivery timelines.

6. Intellectual Property

Unless otherwise agreed in writing:

  • All intellectual property created remains our property until full payment is received
  • Upon full payment, the client receives a license to use the delivered work for its intended purpose

We reserve the right to showcase completed projects in our portfolio unless otherwise agreed.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business opportunities
  • Issues caused by third-party platforms or services

Our total liability shall not exceed the amount paid for the service.

8. Third-Party Services

Our services may integrate or depend on third-party platforms (e.g. hosting providers, APIs, payment processors).

We are not responsible for failures, changes, or interruptions caused by third-party services.

9. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are violated
  • Payment obligations are not met
  • Abusive or unlawful behavior occurs

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Italy, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes will be effective immediately upon posting on this page.

12. Contact Information

If you have any questions about these Terms, you may contact us at:

Email: nelvison.benedetto2@gmail.com
Website: https://www.nelvison.com